Caregiver Monitoring System
Every caregiver, at All Heart Home Care™ of San Diego, is personally selected based on: having the compassion to care for others in need, having the experience and knowledge of in-home care, having the ability to take initiative, being trustworthy, and being reliable.
This criterion is developed to maintain the quality of care services we promise to provide our clients. Our clients are valuable to us, so we are here to take care of their needs. Every caregiver is put through a strict hiring process that consists of 10 different steps. Based on these test results, the caregivers are carefully evaluated and then hired. After the completion of the interview hiring process, the attendants are provided with agency training. This training will further ensure that the caregivers will provide high-quality agency home care services to every client.
On-time care is one of the most important factors for our agency to provide superior home care services to our clients. Therefore, we use a unique home care system to monitor our caregiver’s ability to be punctual for their shifts. With the use of our telephony home care system, we can monitor the time the caregiver arrives and departs our client’s home. This system ensures our clients are always in the know of caregiver arrival time.
With caregiver tardiness concerns, our telephony home care system automatically notifies our agency about the late arrival of our caregivers. As a result, we will manage this concern and send in a replacement caregiver if needed. Apart from that, we also will inform our clients about the caregiver’s delay.
100% Accurate Invoices
We understand the importance of providing accurate invoices, which is why we use this reliable telephony caregiver monitoring system, which ensures that the invoices will be 100% accurate.