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Parkinson's Care

Compassionate in-home care for seniors with Parkinson’s.

Living with Parkinson’s disease presents daily challenges for seniors and their families. At All Heart Home Care, we understand how Parkinson’s can affect mobility, balance, and overall well-being. Our professional Parkinson’s home care services throughout San Diego County provide compassionate support tailored to your loved one’s needs. With our help, seniors with Parkinson’s can continue living safely and comfortably at home while maintaining as much independence as possible.

Our team of experienced caregivers knows that Parkinson’s is a progressive condition. As symptoms change over time – from mild tremors and stiffness to increased difficulty with movement or speech – we adapt our care plan to match your loved one’s evolving needs. We work closely with families and doctors to create an in-home care plan that supports both the individual with Parkinson’s and their family caregivers. With All Heart Home Care as part of your support network, you never have to face Parkinson’s alone.

Comprehensive Parkinson’s care services.

All Heart Home Care offers a wide range of services to address the unique challenges of Parkinson’s disease. Our goal is to improve the quality of life and relieve the burdens on both clients and family members. Each of our caregivers is trained to assist with the specific symptoms and difficulties associated with Parkinson’s. Our Parkinson’s in-home care services include:

  • Mobility assistance & fall prevention: We help seniors move safely around their home and outdoors. Caregivers provide support with walking, transferring (e.g., from bed to chair), and gentle exercises recommended by physical therapists. We focus on fall prevention by keeping walkways clear, using assistive devices properly, and making home modifications (like grab bars or improved lighting) to ensure a secure environment.

  • Help with daily living activities: Our caregivers respectfully assist with activities of daily living such as bathing, dressing, grooming, and toileting. We understand that Parkinson’s can slow down movements and affect coordination, so we allow extra time and use patience in every task. By helping with these personal care routines, we enable clients to maintain dignity and routine in their day-to-day lives.

  • Medication reminders and management: Timely medication is critical for managing Parkinson’s symptoms like tremors and rigidity. Our team provides reliable medication reminders and can assist with medication management as directed by healthcare professionals. We coordinate with doctors and neurologists to stay updated on any changes to your loved one’s treatment plan. With our caregivers’ support, medications are taken on schedule, which helps maximize their effectiveness.

  • Meal preparation and nutrition: Proper nutrition is essential for seniors with Parkinson’s to stay strong and healthy. Our caregivers can plan and prepare balanced meals based on your loved one’s dietary needs and any physician recommendations. We assist with grocery shopping, meal prep, and feeding if needed, always mindful of any swallowing difficulties or dietary restrictions. Enjoying regular, nutritious meals helps improve energy levels and supports overall health.

  • Emotional support and companionship: Living with Parkinson’s can be emotionally challenging. Our caregivers don’t just tend to physical needs – they also provide heartfelt companionship and encouragement. We engage seniors in conversation, listen to their concerns, and participate in hobbies or cognitive activities they enjoy. This social interaction helps combat feelings of loneliness or depression. We genuinely care about building a trusting friendship with each client, so they feel supported mentally and emotionally.

  • Transportation and errands: When driving becomes difficult due to Parkinson’s symptoms, our caregivers help keep seniors connected and active. We provide transportation to doctor appointments (including visits to neurologists or physical therapy sessions), pharmacy pick-ups, and social outings. We also run errands like grocery shopping or picking up prescriptions. Having safe, reliable transportation ensures your loved one never misses necessary appointments and can continue enjoying life outside the home.

  • Family caregiver relief (respite care): Caring for a spouse or parent with Parkinson’s can be physically and emotionally exhausting for family members. All Heart Home Care offers respite care to give family caregivers a much-needed break. Whether you need a few hours off each week or an overnight reprieve, our trusted caregivers step in to care for your loved one. We handle all aspects of care during respite visits, so you can recharge with peace of mind knowing your family member is in capable, caring hands.

  • Care coordination with specialists: Parkinson’s care often involves multiple healthcare providers. We can coordinate with your loved one’s medical team – including neurologists, physical or occupational therapists, and other specialists – to ensure continuity of care. Our caregivers help follow through on therapy exercises at home, monitor any changes in symptoms, and update the family or doctors as needed. This collaborative approach means everyone is working together to support your loved one’s health and well-being.

Flexible scheduling and personalized care plans.

At All Heart Home Care, we recognize that every family’s situation is different. That’s why we offer flexible care options to fit your schedule and needs. Whether your loved one requires help a few hours a week or round-the-clock assistance, we can accommodate you. Our services are available on an hourly care basis, for overnight shifts, or even full-time 24/7 in-home support. This flexibility allows you to increase care as Parkinson’s progresses or adjust the schedule as needed – all without long-term contracts or hassle.

When you reach out to us, our care team will conduct a free in-home assessment to understand your loved one’s condition, routine, and preferences. We then create a personalized care plan tailored specifically for your loved one’s needs and goals. If your family member is in the early stages of Parkinson’s, the plan might focus on companionship and minor assistance; in later stages, it might involve more hands-on personal care and safety supervision. Whatever the case, we continually review and adjust the care plan as needs change, ensuring the best possible support at all times.

Why choose All Heart Home Care for Parkinson’s care?

All Heart Home Care is a locally owned, award-winning home care provider proudly serving seniors across all of San Diego County. We know you have options for caregiving support, but our dedication to excellence and heartfelt service sets us apart. Here’s why families trust us for Parkinson’s home care:

  • Extensive experience: Our agency has years of experience providing specialized in-home care for seniors with Parkinson’s disease and other neurodegenerative conditions. We understand the progression of Parkinson’s and the techniques that make daily life easier for those affected.

  • Highly trained caregivers: Each All Heart caregiver is carefully screened, bonded, and trained – including knowledge of Parkinson’s symptoms, proper transfer and mobility techniques, fall prevention strategies, and more. Our caregivers approach every day with patience, understanding, and respect for our clients’ dignity.

  • Compassionate, personalized care: “All Heart” is more than just our name – it reflects our philosophy of care. We treat your loved one like family, with genuine compassion and kindness. Care plans are tailored to the individual, so you’ll never get a one-size-fits-all approach. We genuinely listen to our clients and adjust care to best support their changing needs and wishes.

  • Reliability and peace of mind: When we schedule care, you can rest assured our caregivers will be there on time and ready to help. Our team is available 24/7, including holidays, so support is always just a phone call away. We also keep family members informed with regular updates, so you’re never in the dark about your loved one’s care.

  • Serving all of San Diego County: From the city of San Diego to communities throughout the county – including La Jolla, Mission Valley, Carlsbad, La Mesa, and beyond – All Heart Home Care is here for you. We are familiar with local resources and healthcare providers specializing in Parkinson’s disease. Wherever you are in San Diego County, we’re committed to delivering top-quality Parkinson’s home care to your family.

Contact us for a free consultation.

Caring for a loved one with Parkinson’s is challenging, but you don’t have to do it alone. Let All Heart Home Care provide the professional, heart-driven support your family deserves.

Call us today at 619-736-4677 to schedule a free consultation and in-home assessment. We will happily answer your questions and discuss how our Parkinson’s in-home care services can improve your loved one’s quality of life. Together, we can ensure your loved one receives the compassionate care they need to thrive at home in San Diego.

LEARN. PREPARE. FIND PEACE OF MIND

Guides and expert insights on Parkinson's care in San Diego.

Supporting someone with Parkinson’s disease comes with unique challenges—from managing mobility to navigating changes in speech, mood, and daily routines. Our blogs are here to help. Inside, you’ll find thoughtful guidance, practical tools, and heartfelt encouragement to help you provide confident, compassionate care. Whether you’re new to Parkinson’s or well into the journey, these resources are here to help you and your loved one live with greater ease, dignity, and connection.

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Additional FAQ's on Digital Home Care System

Yes. HITRUST CSF Certified security—same gold standard hospitals use. More secure than paper.

Extremely rare (99.9% uptime), but caregivers can work in offline mode if connectivity is temporarily lost. Care continues without interruption. Documentation syncs automatically when connection returns.

Caregivers document throughout their shift in real-time. Notes are typically finalized and visible in Family Room within minutes of the caregiver clocking out.

We can set up Family Room accounts for as many family members as you want—local siblings, children in other states, anyone you authorize. Everyone sees the same information. No limit on number of accounts.

Yes. Family Room includes secure document storage. Upload medical records, insurance cards, POLST forms, medication lists, doctor’s instructions, photos—anything important. All authorized family members can access these documents. No more searching for forms.

We update the digital care plan immediately, and all caregivers receive instant notification of changes. This is one of the biggest advantages over paper—updates reach everyone simultaneously, not gradually over days or weeks.

Absolutely. Family Room is a tool for families who want it, not a replacement for human connection. We’re always reachable by phone at (619) 736-4677. Many families use both—portal for quick updates, phone calls for detailed conversations.

We train every caregiver on the WellSky mobile app before their first shift. The app is intuitive—designed specifically for caregivers, not engineers. If someone can text and use GPS navigation, they can use our caregiver app. And we provide ongoing support.

Yes. The Family Room care calendar shows upcoming shifts with caregiver names and times. You’ll know exactly who’s coming and when. No more surprise caregiver switches.

Use the two-way messaging feature in Family Room. Send your message, and the caregiver receives an instant notification on their mobile app. They’ll see it and can respond or confirm receipt immediately.

Yes. All notes are searchable. Want to see every mention of “appetite” from the past month? Type it in the search bar and find all relevant notes instantly. No more flipping through pages of handwritten entries.

You can access the complete care history from the day Family Room access began. Review notes from last week, last month, or since care started. Historical data helps identify patterns over time.

Family members cannot delete caregiver documentation—that’s protected and maintained by All Heart for record-keeping purposes. You can delete your own uploaded documents, but we can often recover those if needed within a certain timeframe.

With your authorization, we can provide limited Family Room access to healthcare providers. This allows better coordination between home care and medical teams. You control exactly who has access and what they can see.

Family Room works both ways. You can access it through any web browser (Chrome, Safari, Firefox, Edge) on your computer, or download the mobile app for easier access on your phone or tablet. Your choice.

All authorized Family Room users see the same care information—we can’t create different access levels for different family members. However, you (as the primary contact) control who gets Family Room access in the first place. If family dynamics are challenging, you decide who receives login credentials.

The messaging system shows when messages are delivered and read. You’ll see confirmation that the caregiver received and opened your message. For critical information, you can also call our office to ensure the message was received.

Yes. You can print individual shift notes, date ranges, or specific types of documentation (like Change of Condition reports) directly from Family Room. Useful for doctor appointments or insurance purposes.

If your loved one transitions to hospice, hospital, or another care setting, we can maintain your Family Room access for a transition period so you have complete records. After care ends, we provide a final data export if requested, then access is closed according to your wishes and legal requirements.

Yes. Family Room is accessible from anywhere with internet connection. If you’re traveling abroad, you can still check on your loved one’s care. The system works globally.

Family Room doesn’t support selective information sharing—all authorized users see the same care documentation. For private family communications, you’d need to use personal email, phone, or text outside the Family Room system.

Change of Condition reports automatically alert you when caregivers document significant health changes. For custom alerts (like specific behaviors or situations), talk to our office—we may be able to add special flags to your loved one’s care plan that trigger notifications.

We typically set up Family Room access during your initial care planning meeting, before the first caregiver shift. You’ll have login credentials and a brief tutorial on how to use the portal. Most families are viewing their first shift notes within 24 hours of care beginning.

Complete Security & Privacy Information

HITRUST CSF Certification - What This Means

HITRUST CSF (Common Security Framework) is the most rigorous security certification in healthcare. It's harder to achieve than HIPAA compliance alone. This certification requires:

  • Annual independent security audits by certified assessors
  • Continuous monitoring of security controls
  • Documented policies and procedures for data protection
  • Employee security training and background checks
  • Incident response and disaster recovery plans
  • Regular penetration testing to identify vulnerabilities

Why it matters: If it’s secure enough for hospital patient records, it’s secure enough for your loved one’s care information.

Bank-Level Encryption Explained

Data in Storage (At Rest):

  • All information stored on WellSky servers is encrypted using AES-256 encryption
  • This is the same encryption standard used by banks and the U.S. military
  • Even if someone physically accessed the servers, they couldn't read the data without encryption keys

Data in Transmission (In Transit):

  • When you access Family Room from your phone or computer, all data traveling between your device and our servers is encrypted using TLS 1.2 or higher
  • This is the same technology that protects your online banking
  • The "lock" icon in your browser address bar confirms this encryption

What this means: Even if someone intercepted the data (extremely unlikely), they would only see scrambled, unreadable information.

Strict Access Controls

Who Can See What

Family Member Access:

  • You decide exactly which family members get Family Room login credentials
  • Each person has their own unique username and password
  • You can add or remove access at any time
  • Family members can only view information for your loved one—no one else's

Caregiver Access:

  • Caregivers only see care plans for clients they're actively assigned to
  • When a caregiver is no longer working with your loved one, their access to that care plan is immediately revoked
  • Caregivers cannot access billing information or family contact details

Staff Access:

  • All Heart staff access is role-based and monitored
  • Office staff see only the information necessary for their job function
  • Nursing supervisors have broader access for quality oversight
  • All access is logged with timestamps

Audit Trail:

  • Every action is logged: who accessed what information, when, and from where
  • These logs are regularly reviewed for any suspicious activity
  • Logs are maintained for compliance and security purposes

HIPAA Compliance - Federal Protection

The Health Insurance Portability and Accountability Act (HIPAA) establishes federal standards for protecting health information. Our compliance includes:

Privacy Rule Compliance:

  • Your loved one's health information is never shared without authorization
  • You control who has access to information
  • Clear privacy policies explain how information is used

Security Rule Compliance:

  • Administrative safeguards (policies, training, access management)
  • Physical safeguards (secure facilities, workstation security)
  • Technical safeguards (encryption, authentication, audit controls)

Breach Notification:

  • In the extremely unlikely event of a data breach, affected individuals are notified promptly as required by law
  • We maintain insurance and procedures for breach response

Business Associate Agreements:

  • WellSky (our technology provider) has signed formal agreements guaranteeing HIPAA compliance
  • All vendors with potential access to data must meet the same standards

Continuous Backup & Disaster Recovery

Automated Backups:

  • Data is backed up automatically multiple times per day
  • Backups are encrypted and stored in geographically separate secure data centers
  • This protects against hardware failure, natural disasters, or other catastrophic events

Redundancy:

  • Data is stored across multiple servers simultaneously
  • If one server fails, others immediately take over
  • No single point of failure in the system

Disaster Recovery Plan:

  • Formal, tested procedures for recovering from any disaster scenario
  • Regular drills ensure the recovery plan actually works
  • Recovery Time Objective (RTO): System restored within hours, not days
  • Recovery Point Objective (RPO): Minimal data loss (minutes, not hours)

What this guarantees: Your loved one’s care information is never truly lost. Even if an entire data center were destroyed, complete backups exist elsewhere.

99.9% Uptime Guarantee

What “99.9% uptime” means:

  • The system is available and functional 99.9% of the time
  • That translates to less than 9 hours of downtime per year
  • Most families never experience a single outage

Monitoring:

  • System performance monitored 24/7/365
  • Automated alerts notify technical teams of any issues immediately
  • Problems are often resolved before users even notice them

If the system goes down:

  • Caregivers can work in offline mode on their mobile devices
  • Care continues without interruption
  • Documentation is saved locally and syncs automatically when connection returns
  • Your loved one's care never depends on perfect internet connectivity

Multi-Factor Authentication (Optional)

For families who want extra security, we can enable multi-factor authentication (MFA):

  • Requires both password AND a code sent to your phone
  • Even if someone stole your password, they couldn't access your account without your phone
  • Optional but recommended for families with high security concerns

Mobile Device Security

Caregiver Phones:

  • WellSky mobile app requires login credentials
  • Apps lock automatically after inactivity
  • No data is stored permanently on caregiver phones—it's accessed from secure servers
  • If a phone is lost or stolen, we can remotely disable access immediately

Your Devices:

  • Family Room is accessed through secure web browsers or mobile apps
  • You can log out from any device at any time
  • Session timeouts prevent unauthorized access if you forget to log out

Security Incident Response

In the extremely unlikely event of a security concern:

  • Detection: Automated systems and staff monitoring detect potential issues immediately
  • Response: Security team investigates and responds within minutes
  • Containment: Affected systems isolated to prevent spread
  • Resolution: Issue resolved and systems secured
  • Notification: Affected users notified as required by law
  • Review: Incident analyzed to prevent future occurrences

Digital vs. Paper Security Comparison

Security Concern
Paper Binders
WellSky_Color

Who can read it?

Anyone who enters the home

Only authorized users

Can it be lost?

✔︎ — permanently

✕ — backed up continuously

Can it be damaged?

✔︎ — spills, fires, floods

✕ — stored digitally

Is access tracked?

✕

✔︎ Access logged & audited

Encryption protection?

✕

✔︎ — bank-level encryption

Updates reach everyone?

✕ — printing/distribution delays

✔︎ — instant notification

Survives disasters?

✕

✔︎ — redundant backups

HIPAA compliant?

✕ — difficult to prove

✔︎ — certified & audited

Can be accidentally discarded?

✔︎

✕ — requires a password

Verdict: Digital is significantly more secure than paper in every measurable way.

Common Security Questions

"What if I forget my password?"

Secure password reset process via email or phone verification. We verify your identity before resetting access.

"Can hackers access the system?"

Multiple layers of security make unauthorized access extremely difficult. Regular penetration testing simulates attacks to identify and fix vulnerabilities before hackers can exploit them.

"What if my phone is stolen?"

Change your password immediately from any other device. The thief would still need your password to access Family Room.

"Can All Heart staff see my credit card information?"

No. Payment processing is handled by a separate, PCI-compliant payment processor. We never see or store your full credit card number.

"What happens to the data if I stop using All Heart?"

Your data is retained according to legal requirements (typically 7 years for healthcare records), then securely deleted. You can request a copy of your data at any time.

This isn’t just secure—it’s among the most secure systems available in healthcare.

Your information is safer in our digital system than it ever was in a paper binder sitting on a kitchen counter.

Complete Care Plan Contents:

Care Goals & Priorities

  • What matters most to your family (safety, remaining at home, socialization, quality of life)
  • Family's priorities for daily care
  • Long-term care objectives

Emergency Contact Information

  • Primary and secondary emergency contacts
  • Preferred contact methods (call, text, email)
  • Contact priority order

Medical Conditions & Health History

  • Chronic conditions (dementia, Parkinson's, diabetes, heart conditions, etc.)
  • Recent hospitalizations or surgeries
  • Functional limitations (hearing, vision, mobility, speech)
  • Allergies and medication sensitivities
  • DNR status and advance directives

Mental Health & Cognitive Status

  • Dementia staging (if applicable): none, forgetful, mild, moderate, severe
  • Specific symptoms and behavioral patterns
  • Triggers that cause agitation or confusion
  • Calming strategies that work
  • Best times of day for activities
  • Communication preferences and techniques

Medications & Supplements

  • Complete medication list with dosages
  • Administration times and frequency
  • Medication reminder schedules
  • Who manages medications in the household
  • Special instructions (with food, before bed, etc.)

Mobility & Transfers

  • Mobility equipment used (walker, wheelchair, cane, gait belt)
  • Fall risk assessment
  • Transfer assistance needs
  • Use of dominant arm/hand (left or right)
  • Weight-bearing limitations

Personal Care Routines

  • Bathing preferences and frequency (shower, bath, sponge bath)
  • Grooming and hygiene assistance levels
  • Dressing assistance needs (independent, light assist, total assist)
  • Dental care and denture management
  • Skin care requirements

Meal Preparation & Dietary Needs

  • Favorite foods and meal preferences
  • Food allergies and restrictions
  • Special diets (diabetic, low-sodium, pureed, etc.)
  • Meal times (breakfast, lunch, dinner, snacks)
  • Appetite patterns and hydration goals
  • Swallowing difficulties or feeding assistance

Daily Routines & Schedules

  • Morning routine (wake time, preferences)
  • Afternoon activities and needs
  • Evening routine (dinner time, bedtime)
  • Sleep patterns and nighttime assistance
  • Napping schedule

Activities & Engagement

  • Favorite hobbies and interests
  • Activities at home (reading, games, music, crafts)
  • Activities away from home (parks, outings, restaurants)
  • Social preferences and visitor information
  • Brain health and cognitive activities

Home Environment Details

  • Gate codes and access instructions
  • Lockbox location and code
  • Parking information for caregivers
  • Pet care instructions (feeding, walking, behavior notes)
  • Safety equipment locations (grab bars, shower bench, raised toilet seat, bed rails)
  • Camera locations (if applicable - California law requires disclosure)

Transportation & Driving

  • Does client drive?
  • Caregiver transportation needs (errands, appointments)
  • Vehicle information (client's car vs. caregiver's car)
  • Parking permit requirements

Additional Important Information

  • Cultural or religious considerations
  • Language preferences
  • Communication style preferences
  • Special instructions or family notes

This comprehensive information ensures every caregiver provides consistent, personalized care from day one.

Tracking health changes that matter.

The Change of Condition form documents significant shifts in your loved one’s health—new symptoms, changes in mobility, behavioral differences, or improvements in their condition. This isn’t about minor day-to-day variations; it’s about meaningful changes that physicians, families, and caregivers need to know about.

Why have a separate form for this?

Instead of searching through weeks of caregiver narratives to find when symptoms started or conditions changed, this form puts all significant health changes in one easy-to-reference place. When doctors ask “when did the difficulty walking begin?” or family members want to understand the progression of a condition, you’ll have clear, dated documentation right at your fingertips.

What gets documented:

Each entry includes:

  • Date the change was observed
  • Description of the change in condition (symptoms, behaviors, mobility changes, cognitive shifts, or improvements)
  • Caregiver instructions based on the change (new monitoring requirements, adjusted assistance levels, safety precautions, or care plan modifications)
  • Authorization source (Client, Family, Doctor, or Agency)
  • Expiration date for temporary instructions (or marked as "Indefinitely" for ongoing changes)
  • Caregiver acknowledgments confirming they've read and understood the new instructions

Why this form matters:

Early detection changes outcomes. When caregivers notice something different—increased confusion, difficulty walking, loss of appetite, or even positive improvements like better mobility—documenting it immediately allows for faster responses.

Your family stays informed about meaningful health changes. Physicians receive accurate updates during appointments instead of relying on memory. Incoming caregivers know exactly what’s changed and what new precautions or assistance your loved one needs.

One form. Complete health timeline. Better care.

Whether tracking a temporary change after a fall or documenting the progression of a chronic condition, the Change of Condition form creates a clear health timeline. This helps everyone—doctors, family members, and our San Diego caregiver team—understand how your loved one’s needs are evolving and respond appropriately.

Proactive monitoring isn’t just good practice. It’s essential senior care.

How the Caregiver Narrative works.

Each caregiver documents their shift using a simple timeline format that captures the essential details of your loved one’s day. This structured approach ensures consistency across all caregivers and makes information easy to find.

What we document in every narrative:

  • Daily health observations and changes in condition
  • Meals, snacks, and hydration intake
  • Mobility assistance and transfer support
  • Activities completed, mood, and engagement levels
  • Social interaction, conversation topics, and preferences
  • Safety concerns or environmental changes noticed
  • Medication reminders provided (when applicable)
  • General well-being updates and family notes

Narrative Format:

Each entry follows this structure:

  • Start Date | Start Time | Caregiver Name
  • Timeline Narrative (chronological notes throughout the shift documenting activities, meals, observations, assistance provided, and any notable moments)
  • End Date | End Time | Caregiver Name

Why this format works:

This timeline approach provides clear, chronological documentation that’s easy for incoming caregivers to read and understand. Instead of wondering what happened during the previous shift, they can see exactly what your loved one ate, how they felt, what activities they enjoyed, and any health changes observed.

One record. Every shift. Complete continuity.

Whether care is short-term, long-term, or evolving, the Caregiver Narrative ensures nothing gets missed and nothing gets repeated. Your family can review the journal at any time during visits, or we can share photos of recent narratives with long-distance family members who want to stay connected and informed.

Complete transparency and peace of mind, right when you need it.

Your loved one's complete care roadmap, now available digitally.

The All Heart Customized Care Plan is completed during your initial assessment and tailored to your loved one’s specific needs, preferences, mobility level, and safety requirements.

Now fully digital and accessible on every caregiver’s phone.

We’ve gone paperless. Your care plan is accessible through our digital platform—caregivers reference it anytime, anywhere. Updates happen in real-time, so when something changes, every caregiver sees it immediately.

What's included:

Care goals, emergency contacts, medical conditions, mental health & cognitive status, medications & supplements, mobility & transfers, personal care routines, meal prep & dietary needs, daily routines, activities & engagement, and home environment details.

One plan. Every caregiver. Consistent care.

This digital approach ensures every San Diego caregiver has the same accurate, up-to-date information from day one—promoting safety, continuity, and person-centered care.

See how we organize care information. This form becomes your loved one’s digital care roadmap.