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Protecting Seniors at Home from Scams

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A study from True Link Financial in 2015 found that senior financial abuse in the United States costs more than $2.9 billion dollars per year.  A significant proportion of the financial abuse that occurs to seniors in the USA is caused by scammers. This article discusses the importance in protecting seniors at home from scams.

Scammers will often use the telephone or Internet to approach a senior, selling them a bogus product or pretending to be a government official.  Scams are particularly effective against seniors because they are often home alone and willing to trust someone they have just met.  The main reasons why scammers target seniors include:

  • Seniors are asset-richSeniors tend to have a lot of assets, including cash in the bank
  • Most seniors are not technologically savvy
    They can often be fooled by a scammer who is talking about a new technology that the senior is not familiar with.
  • Seniors are Less likely to report crimeOlder Americans are less likely to report fraud because they feel ashamed after being scammed
  • Seniors are more polite and openPeople who grew up in the 1920-1950s were raised to be polite and trusting of strangers. They are more willing to talk to a stranger and listen to what they have to say.  This gives scammers “a foot in the door”
  • Seniors are often lonelySeniors who are lacking companionship are more open to talking to a stranger
  • Crimes involving seniors are difficult to prosecuteFinancial crimes against seniors are more difficult to process because elderly people are often poor witnesses. Because they are older, their cognitive function may be declining which makes it difficult to remember specific events.
  • Seniors are susceptible to certain scams
    Because some seniors are often battling painful health conditions, they are vulnerable to scammers peddling a cure for that condition. Scams involving anti-cancer therapies, arthritis cures and pills for improved cognitive performance are all effective against older people.

How to protect seniors from scams

There are a range of techniques you can use to protect a senior from being scammed, including:

Add your relative’s phone number to the do not call list

Telemarketers can be fairly aggressive and mislead seniors on the phone.  Reduce the risk of a telemarketing scamming money from your relative by putting them on the do not call list.  Educate your relative about the risk of telemarketer scammers and tell them to never give financial or personal details over the phone.

Make financial statements paperless

Scammers often steal mail to determine how many assets a senior has before they attempt a scam.  Remove this possibility by making all financial statements paperless.

Do not put outgoing mail in the mailbox

Don’t leave any important mail in the mailbox to be collected.  That includes any financial statements, documents with personal information or checks.

Shred documents before putting them in the trash


Scammers will even go through the trash to find out how much money a person is worth!  Be safe by shredding all important documents before they are placed into the bin.

Install security devices at the front door

To help your relative avoid door-knocking scammers, install a security camera on the front porch, a peep hole on the door, and a chain lock.  Post signage on the front door that states: No Soliciting. Tell your loved one they do not have to open the door to someone they don’t know and make them aware of the danger that scammers present.

Only give money to charities you know are authentic

Avoid giving money to door knocking charities as they are sometimes run by scammers.  Give money to charities that you know are trustworthy.

Discuss scams with your relative

Make a habit of mentioning the ways that people have been scammed in the past.  Remind your relative to not provide financial details or personal information to people they don’t know well.

How All Heart Home Care Can Help

All Heart Home Care is the leading provider of home care in San Diego.  We provide talented home care staff to work in the homes of seniors, the disabled, and people with a debilitating illness.  Our non-medical home care services include cooking meals in the home, domestic duties around the home, providing transportation to appointments and much more.  We can help seniors avoid scams in several different ways, including:

Answering the phone

Dodgy telemarketers and scammers won’t have much luck getting past one of our caregivers!  You relative won’t have to deal with their intrusive and annoying phone calls.

Provide transportation to important meetings

One of our caregivers can transport the client to doctor’s appointments, social gatherings, and important meetings.  By attending important meetings in person, they won’t be confused by phone calls from scammers pretending to be their accountant or financial adviser.

Performing errands

Our staff members can visit the post office to deliver important mail and pay bills on behalf of the client.  This reduces the risk of a scammer obtaining important financial or personal information.

Providing companionship

Caregivers will talk to the client and make sure they are comfortable.  Your loved one will be less likely to seek companionship from a person who calls them on the phone or knocks on the door.

Answering the door

Our caregivers can determine if the person at the door is genuine or not.  Your loved one won’t have to deal with pushy scammers and marketers.

Checking the mail and sorting it

Our caregivers can sort, organize, and discard any mail that resembles a scam. This method of prevention is extremely important as many seniors enjoy opening mail and responding.

If you are interested in learning more about protecting seniors at home from scams and our services, contact All Heart Home Care at 619-736-4677.  We offer in-home consultations and would love to discuss the many home care services we provide!

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About the Author

Eric-Barth-CEO
Eric Barth | CEO

Eric is the CEO of All Heart Home Care, a local home care agency. He is the writer for All Heart Home Care’s blog page. He leads an award-winning home care agency by senioradvisor.com 5 years in a row. (2017 – 2021), as one of the top home care agencies in San Diego, CA

Rodrigo E.
Rodrigo E.
10/30/2024
Absolutely wonderful experience! The caregivers are not only skilled but also incredibly warm and engaging. They have built a fantastic rapport with m grandmother, and it gives me peace of mind to know she's being cared for so well.
Jackeline C.
Jackeline C.
10/15/2024
I can't say enough good things about the caregivers from this agency! They are professional, compassionate, and always go the extra mile for my mother. It's such a relief knowing she's in such capable hands!
Fayrren L.
Fayrren L.
09/12/2023
From the first phone call to the last, the staff at All Heart Home Care radiates kindness. Their commitment to providing excellent care shines through in every interaction.
Marissa I
Marissa I
09/20/2022
Eric and his team at All Heart Home Care are so professional and experienced in proving quality home care. They're compassionate about caring for seniors and maintaining a heartfelt relationship with their clients. If my family is ever in need of home care, I know who to call without a second thought.
Victor Maldonado
Victor Maldonado
10/11/2024
The caregivers are truly amazing! Their professionalism and kindness have made a huge difference in my father's life. They treat him with respect and dignity, and I'm so grateful for their support. Highly recommend!
Jackeline Carolina Perez Martinez
Jackeline Carolina Perez Martinez
12/11/2024
I can't say enough good things about the caregivers from this agency! They are professional, compassionate, and always go the extra mile for my mother. It's such a relief knowing she's in such capable hands!
Sarah Markovich
Sarah Markovich
30/07/2023
My grandparents live in La Jolla and are very thrilled with all the amazing services All Heart Home Care is providing them. They both have mobility issues, and their caregiver makes sure to assist both with everything they need. My grandmother is not steady on her feet anymore and kept falling last year that is why we reached out to All Heart Home Care. They have been a great help to us.
Linda Smith
Linda Smith
23/09/2023
Finding the perfect home care services for my elderly father was one of the most important decisions our family ever had to make. Our father is an honorable veteran who proudly served our country for over 40 years. After our mother passed away my two brothers and I decided we needed extra support for dad. He suffers from early stages of dementia and we felt strongly that it would be better and mentally healthier for dad to stay at his home in Coronado.
Susan Y.
Susan Y.
01/26/2024
I have used San Diego Home Caregivers for several years for my 93 year old mom. They have been great all along the way. Nothing is perfect in life but SDHCG does the most they can to give you the best possible service and listen to any suggestion or concern that may arise. They give 110 %. Shout out to owner Sterling Miles. Thanks Sterling to you and your staff for everything you do. SDHCG should be your first trusted choice for in home care.
Karen K.
Karen K.
06/26/2023
San Diego Home Caregivers provided care for my 95 mom for 2 yrs as she declined in terms of mobility and cognitive function. She was not an easy person to care for and SDCG found a caregiver that could and did work with my mom until she passed away. Mom was kept safe, well fed, entertained with activities she enjoyed, trips out in the community. The caregiver also coordinated moms doctor appointments and made sure she got there safely. I highly recommend this caregiver agency.
R. B.
R. B.
01/12/2023
I highly highly recommend San Diego Home Caregivers. They provided care for my 90 year old fall risk father with Parkinson's and an indwelling catheter. I have used several home Caregiver companies and they are the absolute best. The company is very well run by their amazing owner, Sterling, and the administrative staff.
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