Is a Private Caregiver Really Cheaper? Understanding the Hidden Costs

Is a Private Caregiver Really Cheaper? Understanding the Hidden Costs

Many families in San Diego and across California assume that hiring a private caregiver will cost less than engaging a home care agency. That assumption makes sense at first glance—an independent caregiver may quote a lower hourly rate than an agency charges. However, “cheaper” doesn’t always mean better value.

Several hidden costs and legal responsibilities come with privately hiring a caregiver. When you factor in taxes, insurance, labor laws, and potential risks, a private caregiver may not be as affordable as it first appears. This article breaks down those hidden costs—specifically for California and San Diego—so adult children and aging parents can make informed, financially sound decisions.


The Appeal of Private Hiring vs. Agency Care

In California, agency-provided home care typically averages $35–$40 per hour, exceeding the national average. In San Diego, the median cost of a licensed home health aide is typically $39 per hour (based on 2024 surveys), while privately hiring an individual can cost $25–$30 per hour. On the surface, that difference suggests substantial savings.

But comparing hourly rates alone isn’t an “apples to apples” comparison. Agencies charge more because they handle behind-the-scenes costs and provide protections that private hires typically do not. Below are the most common hidden expenses and risks that appear the moment you become an employer.


Hidden Cost #1: Becoming an Employer — Payroll Taxes and Paperwork

When you hire a private caregiver directly, you effectively become an employer in the eyes of the law. That means handling payroll taxes and administrative duties that an agency normally manages.

For example, in 2025, paying a household worker $2,800 or more in a year generally requires withholding and paying Social Security and Medicare taxes (FICA). You may also owe federal unemployment (FUTA) taxes if you pay $1,000 or more in a calendar quarter, plus applicable California employment taxes.

What This Means in Practice

When hiring privately, you take on responsibilities like:

Registering as an employer (getting an EIN and registering with tax agencies)

Withholding and paying payroll taxes (employee share + employer match)

Filing required payroll documents (Schedule H, issuing a W-2, W-3, and possible CA quarterly filings)

Verifying work eligibility (I-9 requirements)

Managing these tasks can be time-consuming and may require hiring a payroll service or accountant, adding another cost.

Paying “under the table” to avoid taxes can backfire—leading to back taxes, penalties, and increased scrutiny if a caregiver ever files for unemployment or reports income.

Simply put: payroll compliance isn’t optional. It’s part of the real cost of employing a caregiver.


Hidden Cost #2: Workers’ Compensation and Injury Liability

One of the biggest hidden expenses (and potential nightmares) of hiring privately is workers’ compensation coverage. When you use a licensed home care agency, the agency is the employer and carries workers’ compensation. When you hire directly, you may be legally required to carry it yourself.

California law is clear: domestic workers (including in-home caregivers) who work at least 52 hours or earn $100 or more in a 90-day period must be covered by a workers’ compensation policy. In practical terms, even part-time caregivers often meet this threshold quickly.

The Risks of Non-Compliance

If a caregiver is injured on the job and you do not have workers’ comp, you could be personally responsible for medical bills and lost wages.

Homeowner’s insurance typically does NOT cover workplace injuries to domestic employees.

Not carrying required coverage is illegal in California and can lead to serious penalties and liability exposure.

The Solution

Purchase workers’ compensation (often as a rider to a homeowner’s policy or through a separate carrier)

Budget for the annual premium as part of your true cost of care

Or use a licensed home care agency that includes workers’ comp, liability coverage, and bonding in their rate

Without workers’ comp, you are essentially “self-insuring” and hoping nothing goes wrong—an expensive gamble if an accident happens.


Hidden Cost #3: Overtime and Labor Law Compliance

Home care isn’t always a simple 9-to-5 schedule. Longer shifts, overnights, and extended weekly hours are common. Agencies manage schedules and compliance. But when you hire privately, you’re responsible for understanding and following California labor laws—including overtime rules.

California’s Domestic Worker Bill of Rights

California’s Domestic Worker Bill of Rights requires overtime pay for many in-home personal attendants:

Overtime at 1.5x after 9 hours in a day

Overtime at 1.5x after 45 hours in a week (40 hours under federal law)

If a caregiver works a 12-hour day, 3 of those hours must be paid at time-and-a-half. If a caregiver later claims unpaid overtime, “not knowing” doesn’t protect families from liability.

The Financial Risk

Unpaid overtime can trigger wage disputes, claims, penalties, and legal fees.

California wage claims often become expensive quickly because penalties can stack.

Common Scenarios

Full-time care needs:

If your loved one needs 50–60 hours per week and you rely on one caregiver, you may owe 10–20 overtime hours weekly.

That overtime can erase the “savings” of a lower hourly rate.

Live-in or 24-hour care:

Flat daily or weekly rates can violate wage laws if overtime rules aren’t followed.

Agencies typically structure 24-hour coverage with compliant shift schedules (often requiring multiple caregivers).


Hidden Cost #4: Screening, Training, and Quality of Care

Selecting the right caregiver involves more than finding someone willing to work for a certain wage. There is real-time and expense involved in vetting qualifications, confirming identity and background, and ensuring ongoing quality of care.

Agency Advantages

Licensed agencies typically handle:

  • Background checks (DOJ/FBI fingerprinting for licensed Home Care Organizations)
  • Reference checks and credential verification
  • Work authorization verification
  • Ongoing oversight and performance monitoring

Your Responsibility When Hiring Privately

If you hire privately, all due diligence falls on you:

  • Verifying references and employment history
  • Paying for background checks
  • Confirming training and certifications
  • Evaluating performance over time

Skipping screening to “save money” can create the highest cost of all—your loved one’s safety and your family’s peace of mind.

Training Considerations

Agencies often provide training in dementia care, safety, emergency procedures, and best practices—and they have systems for supervision and correction. Private hiring can work, but families may need to invest more time (and sometimes money) to ensure the quality and consistency of care.


Hidden Cost #5: Reliability, Backup Care, and Flexibility

Caregivers are human. People get sick, have emergencies, and take time off. One major advantage of agencies is built-in backup staffing—if your regular caregiver can’t come, the agency can often send a replacement quickly.

The Private Hire Challenge

If your caregiver calls out, you may be the one scrambling—taking time off work, finding last-minute coverage, or paying premium rates for emergency help.

If a caregiver quits unexpectedly, you may face gaps in care and the stress of rehiring.

Agency Benefits

Backup caregivers are often available through the agency’s staff pool

Scheduling changes can be handled without starting from scratch

If someone leaves, the agency can usually replace them faster

That reliability and flexibility are part of what families pay for—and for many adult children juggling careers and responsibilities, it can be invaluable.


So, Is a Private Caregiver Really Cheaper?

When you add everything up, the gap between a private caregiver’s apparent cost and an agency’s cost often narrows considerably—and in some situations, the private route can become more expensive overall.

The Hidden Costs Recap

Here are the commonly overlooked costs families assume when hiring privately in California:

Employer taxes (often an additional 10–15% of wages) plus payroll support costs

Workers’ compensation premiums (or major liability if uninsured)

Overtime pay after 9 hours/day or 45 hours/week in California (40 hours under federal law)

Hiring costs (background checks, reference calls, time spent screening)

Training and supervision (classes, monitoring, managing performance)

Replacement/backup care (last-minute coverage costs or lost work time)

Legal risk exposure (audits, wage claims, injury liability)—one mistake can cost thousands

Expert Perspective

Given these factors, many elder care experts recommend using reputable agencies unless a family is fully prepared to operate as a household employer. While agencies may cost more per hour, the extra dollars often cover insurance, compliance, oversight, and backup staffing—benefits that can prevent costly surprises.

For San Diego families, this matters even more because California labor laws are strict, and enforcement can be aggressive. With a licensed agency, you don’t have to manage payroll withholding, workers’ comp compliance, or overtime tracking—it’s handled for you. You also gain peace of mind knowing that caregivers are vetted and trained in accordance with state standards.


Making the Best Decision for Your Family

Care decisions often come down to balancing cost, safety, and peace of mind. If you’re an adult child trying to do right by your aging parent, the slightly higher hourly fee of an agency may be well worth removing the employer burden and legal risk from your shoulders.

The Bottom Line

A private caregiver is not automatically “cheaper” once you understand the hidden costs. For many families in San Diego and throughout California, choosing a reputable home care agency is often the safer—and sometimes more cost-effective—option when all factors are considered.

Professional management

Compliance with wage and tax laws

Insured protection (workers’ comp + liability coverage)

Vetted, trained caregivers

Backup staffing and continuity of care

If you’re weighing your options, reach out to local resources or licensed agencies for guidance. A reputable agency should be transparent about what’s included in their rate—and help you understand the real-world costs and protections behind that number.

When it comes to in-home care, you truly get what you pay for. Investing in a professional agency may save you from paying a much higher price later, because your loved one’s safety and your peace of mind are worth it.

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About the author

Eric Barth, co-founder and CEO of All Heart Home Care San Diego

Eric Barth

CEO, All Heart Home Care

Eric Barth is the founder and CEO of All Heart Home Care™, an award-winning San Diego agency dedicated to providing compassionate, personalized in-home care for seniors. As the writer behind the All Heart Home Care blog, Eric shares insights and stories drawn from years of hands-on experience leading one of San Diego’s most trusted home care teams.

Additional FAQ's on Digital Home Care System

Yes. HITRUST CSF Certified security—same gold standard hospitals use. More secure than paper.

Extremely rare (99.9% uptime), but caregivers can work in offline mode if connectivity is temporarily lost. Care continues without interruption. Documentation syncs automatically when connection returns.

Caregivers document throughout their shift in real-time. Notes are typically finalized and visible in Family Room within minutes of the caregiver clocking out.

We can set up Family Room accounts for as many family members as you want—local siblings, children in other states, anyone you authorize. Everyone sees the same information. No limit on number of accounts.

Yes. Family Room includes secure document storage. Upload medical records, insurance cards, POLST forms, medication lists, doctor’s instructions, photos—anything important. All authorized family members can access these documents. No more searching for forms.

We update the digital care plan immediately, and all caregivers receive instant notification of changes. This is one of the biggest advantages over paper—updates reach everyone simultaneously, not gradually over days or weeks.

Absolutely. Family Room is a tool for families who want it, not a replacement for human connection. We’re always reachable by phone at (619) 736-4677. Many families use both—portal for quick updates, phone calls for detailed conversations.

We train every caregiver on the WellSky mobile app before their first shift. The app is intuitive—designed specifically for caregivers, not engineers. If someone can text and use GPS navigation, they can use our caregiver app. And we provide ongoing support.

Yes. The Family Room care calendar shows upcoming shifts with caregiver names and times. You’ll know exactly who’s coming and when. No more surprise caregiver switches.

Use the two-way messaging feature in Family Room. Send your message, and the caregiver receives an instant notification on their mobile app. They’ll see it and can respond or confirm receipt immediately.

Yes. All notes are searchable. Want to see every mention of “appetite” from the past month? Type it in the search bar and find all relevant notes instantly. No more flipping through pages of handwritten entries.

You can access the complete care history from the day Family Room access began. Review notes from last week, last month, or since care started. Historical data helps identify patterns over time.

Family members cannot delete caregiver documentation—that’s protected and maintained by All Heart for record-keeping purposes. You can delete your own uploaded documents, but we can often recover those if needed within a certain timeframe.

With your authorization, we can provide limited Family Room access to healthcare providers. This allows better coordination between home care and medical teams. You control exactly who has access and what they can see.

Family Room works both ways. You can access it through any web browser (Chrome, Safari, Firefox, Edge) on your computer, or download the mobile app for easier access on your phone or tablet. Your choice.

All authorized Family Room users see the same care information—we can’t create different access levels for different family members. However, you (as the primary contact) control who gets Family Room access in the first place. If family dynamics are challenging, you decide who receives login credentials.

The messaging system shows when messages are delivered and read. You’ll see confirmation that the caregiver received and opened your message. For critical information, you can also call our office to ensure the message was received.

Yes. You can print individual shift notes, date ranges, or specific types of documentation (like Change of Condition reports) directly from Family Room. Useful for doctor appointments or insurance purposes.

If your loved one transitions to hospice, hospital, or another care setting, we can maintain your Family Room access for a transition period so you have complete records. After care ends, we provide a final data export if requested, then access is closed according to your wishes and legal requirements.

Yes. Family Room is accessible from anywhere with internet connection. If you’re traveling abroad, you can still check on your loved one’s care. The system works globally.

Family Room doesn’t support selective information sharing—all authorized users see the same care documentation. For private family communications, you’d need to use personal email, phone, or text outside the Family Room system.

Change of Condition reports automatically alert you when caregivers document significant health changes. For custom alerts (like specific behaviors or situations), talk to our office—we may be able to add special flags to your loved one’s care plan that trigger notifications.

We typically set up Family Room access during your initial care planning meeting, before the first caregiver shift. You’ll have login credentials and a brief tutorial on how to use the portal. Most families are viewing their first shift notes within 24 hours of care beginning.

Complete Security & Privacy Information

HITRUST CSF Certification - What This Means

HITRUST CSF (Common Security Framework) is the most rigorous security certification in healthcare. It's harder to achieve than HIPAA compliance alone. This certification requires:

Why it matters: If it’s secure enough for hospital patient records, it’s secure enough for your loved one’s care information.

Bank-Level Encryption Explained

Data in Storage (At Rest):

Data in Transmission (In Transit):

What this means: Even if someone intercepted the data (extremely unlikely), they would only see scrambled, unreadable information.

Strict Access Controls

Who Can See What

Family Member Access:

Caregiver Access:

Staff Access:

Audit Trail:

HIPAA Compliance - Federal Protection

The Health Insurance Portability and Accountability Act (HIPAA) establishes federal standards for protecting health information. Our compliance includes:

Privacy Rule Compliance:

Security Rule Compliance:

Breach Notification:

Business Associate Agreements:

Continuous Backup & Disaster Recovery

Automated Backups:

Redundancy:

Disaster Recovery Plan:

What this guarantees: Your loved one’s care information is never truly lost. Even if an entire data center were destroyed, complete backups exist elsewhere.

99.9% Uptime Guarantee

What “99.9% uptime” means:

Monitoring:

If the system goes down:

Multi-Factor Authentication (Optional)

For families who want extra security, we can enable multi-factor authentication (MFA):

Mobile Device Security

Caregiver Phones:

Your Devices:

Security Incident Response

In the extremely unlikely event of a security concern:

Digital vs. Paper Security Comparison

Security Concern
Paper Binders
WellSky_Color

Who can read it?

Anyone who enters the home

Only authorized users

Can it be lost?

✔︎ — permanently

— backed up continuously

Can it be damaged?

✔︎ — spills, fires, floods

— stored digitally

Is access tracked?

✔︎ Access logged & audited

Encryption protection?

✔︎ — bank-level encryption

Updates reach everyone?

— printing/distribution delays

✔︎ — instant notification

Survives disasters?

✔︎ — redundant backups

HIPAA compliant?

— difficult to prove

✔︎ — certified & audited

Can be accidentally discarded?

✔︎

— requires a password

Verdict: Digital is significantly more secure than paper in every measurable way.

Common Security Questions

"What if I forget my password?"

Secure password reset process via email or phone verification. We verify your identity before resetting access.

"Can hackers access the system?"

Multiple layers of security make unauthorized access extremely difficult. Regular penetration testing simulates attacks to identify and fix vulnerabilities before hackers can exploit them.

"What if my phone is stolen?"

Change your password immediately from any other device. The thief would still need your password to access Family Room.

"Can All Heart staff see my credit card information?"

No. Payment processing is handled by a separate, PCI-compliant payment processor. We never see or store your full credit card number.

"What happens to the data if I stop using All Heart?"

Your data is retained according to legal requirements (typically 7 years for healthcare records), then securely deleted. You can request a copy of your data at any time.

This isn’t just secure—it’s among the most secure systems available in healthcare.

Your information is safer in our digital system than it ever was in a paper binder sitting on a kitchen counter.

Complete Care Plan Contents:

Care Goals & Priorities

Emergency Contact Information

Medical Conditions & Health History

Mental Health & Cognitive Status

Medications & Supplements

Mobility & Transfers

Personal Care Routines

Meal Preparation & Dietary Needs

Daily Routines & Schedules

Activities & Engagement

Home Environment Details

Transportation & Driving

Additional Important Information

This comprehensive information ensures every caregiver provides consistent, personalized care from day one.

Tracking health changes that matter.

The Change of Condition form documents significant shifts in your loved one’s health—new symptoms, changes in mobility, behavioral differences, or improvements in their condition. This isn’t about minor day-to-day variations; it’s about meaningful changes that physicians, families, and caregivers need to know about.

Why have a separate form for this?

Instead of searching through weeks of caregiver narratives to find when symptoms started or conditions changed, this form puts all significant health changes in one easy-to-reference place. When doctors ask “when did the difficulty walking begin?” or family members want to understand the progression of a condition, you’ll have clear, dated documentation right at your fingertips.

What gets documented:

Each entry includes:

Why this form matters:

Early detection changes outcomes. When caregivers notice something different—increased confusion, difficulty walking, loss of appetite, or even positive improvements like better mobility—documenting it immediately allows for faster responses.

Your family stays informed about meaningful health changes. Physicians receive accurate updates during appointments instead of relying on memory. Incoming caregivers know exactly what’s changed and what new precautions or assistance your loved one needs.

One form. Complete health timeline. Better care.

Whether tracking a temporary change after a fall or documenting the progression of a chronic condition, the Change of Condition form creates a clear health timeline. This helps everyone—doctors, family members, and our San Diego caregiver team—understand how your loved one’s needs are evolving and respond appropriately.

Proactive monitoring isn’t just good practice. It’s essential senior care.

How the Caregiver Narrative works.

Each caregiver documents their shift using a simple timeline format that captures the essential details of your loved one’s day. This structured approach ensures consistency across all caregivers and makes information easy to find.

What we document in every narrative:

Narrative Format:

Each entry follows this structure:

Why this format works:

This timeline approach provides clear, chronological documentation that’s easy for incoming caregivers to read and understand. Instead of wondering what happened during the previous shift, they can see exactly what your loved one ate, how they felt, what activities they enjoyed, and any health changes observed.

One record. Every shift. Complete continuity.

Whether care is short-term, long-term, or evolving, the Caregiver Narrative ensures nothing gets missed and nothing gets repeated. Your family can review the journal at any time during visits, or we can share photos of recent narratives with long-distance family members who want to stay connected and informed.

Complete transparency and peace of mind, right when you need it.

Your loved one's complete care roadmap, now available digitally.

The All Heart Customized Care Plan is completed during your initial assessment and tailored to your loved one’s specific needs, preferences, mobility level, and safety requirements.

Now fully digital and accessible on every caregiver’s phone.

We’ve gone paperless. Your care plan is accessible through our digital platform—caregivers reference it anytime, anywhere. Updates happen in real-time, so when something changes, every caregiver sees it immediately.

What's included:

Care goals, emergency contacts, medical conditions, mental health & cognitive status, medications & supplements, mobility & transfers, personal care routines, meal prep & dietary needs, daily routines, activities & engagement, and home environment details.

One plan. Every caregiver. Consistent care.

This digital approach ensures every San Diego caregiver has the same accurate, up-to-date information from day one—promoting safety, continuity, and person-centered care.

See how we organize care information. This form becomes your loved one’s digital care roadmap.