Private Caregiver vs. Agency: Why “Saving Money” Could Cost You Everything

Private Caregiver vs. Agency: Why “Saving Money” Could Cost You Everything

Your mom needs help at home. You post on Nextdoor or Craigslist and find someone willing to work for $24/hour cash — $13-21/hour, less than agencies charge.

Problem solved, right?

Wrong.

Six months later, your “caregiver” falls in your mom’s home, breaks her wrist, and sues for $150,000 in medical bills and lost wages.

Or worse — she files a wage claim with the California Labor Commissioner for unpaid overtime, meal breaks, and rest breaks. The total? $47,000 in back wages, penalties, and attorney fees.

Or the IRS audits your mom and discovers she never paid payroll taxes on her employee — the bill: $23,000 in back taxes, penalties, and interest.

This happens every single day in California.

Hiring a private caregiver “under the table” feels like saving money — until it destroys your family financially.

This article explains the hidden costs, legal risks, and massive liabilities of hiring private caregivers — and why licensed home care agencies aren’t more expensive when you factor in what you’re actually paying for: legal protection, insurance, quality assurance, and peace of mind.


The Truth About “Cheaper” Private Caregivers

Here’s what families think they’re paying:

Private caregiver: $24-30/hour (cash, under the table)
All Heart Home Care (San Diego licensed agency): Rates begin at $37/hour, depending on shift length

“The agency costs $13+ more per hour! Let’s hire privately and save $2,000+/month!”

But here’s what you’re ACTUALLY paying when you hire privately:


Your Real Costs as an Employer (That Most Families Don’t Calculate)

When you hire a caregiver directly, you are legally their employer — whether you realize it or not, whether you pay cash or not, whether you think it’s “just a few hours a week” or not.

California law is crystal clear: Domestic workers are employees, not independent contractors.


1. Payroll Taxes (You’re Legally Required to Pay These)

Federal taxes:

  • Social Security: 6.2% of wages
  • Medicare: 1.45% of wages
  • Federal unemployment (FUTA): 0.6% of the first $7,000

California state taxes:

  • State unemployment (SUI): 3.4% average (varies by employer)
  • Employment Training Tax (ETT): 0.1%
  • State disability insurance (SDI): 1.1%

Total additional cost: ~13% of wages

Example:

  • $24/hour × 40 hours/week × 4 weeks = $3,840/month in wages
  • + $499/month in payroll taxes you must pay
  • = $4,339/month actual cost

What happens if you don’t pay these taxes?

IRS penalties: 100% of unpaid taxes PLUS interest

California EDD penalties: Up to 100% of unpaid taxes PLUS 10% per year interest

Personal liability — Cannot be discharged in bankruptcy

Potential criminal charges for intentional tax evasion

NEW (2024): IRS enforcement has increased by 40% — they’re actively auditing domestic employers.


2. Workers’ Compensation Insurance (Legally REQUIRED in California)

California law requires ALL employers with even ONE employee to carry workers’ compensation insurance.

Cost: $1,000-$3,000+ per year, depending on hours worked and claims history

What it covers:

  • Medical treatment for work injuries
  • Temporary disability payments
  • Permanent disability benefits
  • Death benefits

What happens if you don’t have it?

$10,000 minimum penalty from the California Department of Industrial Relations

Personal liability for ALL medical costs and lost wages if the caregiver is injured

Cannot use “they’re only part-time” as an excuse — the law applies to ANY employee

Criminal misdemeanor charges are possible for willful non-compliance

Real case example (2023): A San Diego family hired a private caregiver without workers’ comp. The caregiver slipped on a wet floor and broke a hip. Surgery, rehab, and lost wages totaled $287,000. The family’s homeowners’ insurance REFUSED to cover it (employment-related injuries excluded). The family declared bankruptcy.


3. Overtime Pay (California Has the Strictest Laws in the Nation)

California overtime requirements for domestic workers (updated 2024):

Daily overtime:

  • 1.5x pay for hours over 8 in a single day (9 hours for live-in caregivers)
  • 2x pay for hours over 12 in a single day

Weekly overtime:

  • 1.5x pay for hours over 40 in a week
  • 1.5x pay for the 7th consecutive day of work

Example:
Caregiver works 10 hours Monday-Friday (50 hours/week) at a $24/hour base rate

  • First 8 hours/day: $24/hour = $960
  • Next 2 hours/day (overtime): $36/hour = $360
  • Total weekly pay: $1,320 (not $1,200)

What happens if you don’t pay overtime?

Wage claim with the California Labor Commissioner

Pay back wages for up to 4 years

Penalties of 25-100% of unpaid wages

Attorney fees (often $20,000-50,000)

Interest on unpaid amounts

NEW (2024): California expanded wage claim enforcement with $20 million in additional funding — processing more claims faster.


4. Meal and Rest Breaks (California Requires These)

California law mandates:

Meal breaks:

  • 30-minute unpaid meal break for every 5 hours worked
  • Second 30-minute break if working 10+ hours
  • Must be “duty-free” (cannot ask them to be “on call”)

Rest breaks:

  • 10-minute paid rest break for every 4 hours worked

Penalty for not providing breaks: 1 hour of pay PER VIOLATION PER DAY

Example:
Caregiver works 8-hour shifts, 5 days/week, without proper breaks
= 1 hour penalty × 5 days × 52 weeks × $24/hour
= $6,240/year in penalties


5. Paid Sick Leave (California Mandates This)

California law (2024):

  • All employees (including part-time, temporary, and domestic) are entitled to paid sick leave
  • Accrual: 1 hour of sick leave for every 30 hours worked
  • Minimum: 40 hours (5 days) of paid sick leave per year OR
  • Alternative: Provide 40 hours upfront at the start of the year

Penalty for denying sick leave: $250 per violation, PLUS back pay


6. Unemployment Insurance Liability

When you terminate a caregiver (or they quit), they can file for unemployment benefits.

If you didn’t report them as an employee:

California EDD will investigate

You’ll owe back taxes on ALL wages paid

Penalties and interest (up to 100% additional)

Your unemployment insurance rate increases (you now have a claims history)

Average unemployment claim for domestic worker: $450-600/week for up to 26 weeks = $11,700-15,600, you’re potentially liable for


7. Liability Insurance (Your Homeowner’s Policy WON’T Cover This)

Critical fact most families don’t know:

Homeowner’s insurance DOES NOT cover employment-related injuries or claims.

Exclusions in standard policies:

  • Work-related injuries (need workers’ comp)
  • Employment discrimination or wrongful termination claims
  • Wage and hour violations

What you need: Employer’s liability insurance
Cost: $500-1,500/year additional

Without it, you’re personally liable for:

  • Caregiver injuries (even if they were negligent)
  • Discrimination claims
  • Wrongful termination lawsuits
  • Sexual harassment allegations

Real case (2024): A Los Angeles family fired a private caregiver for poor performance. The caregiver sued for wrongful termination and age discrimination. Legal defense alone: $85,000. Settlement: $120,000.


The REAL Cost Comparison: San Diego Home Care

Private Caregiver (40 hours/week, $24/hour base rate):

Expense Monthly Cost
Base wages ($24/hour × 160 hours) $3,840
Payroll taxes (13%) $499
Worker’s comp insurance $150-250
Overtime pay (California law) $480+
Paid sick leave accrual $80
Employer liability insurance $100
Payroll processing service $50-100
Potential legal/claim exposure $50,000-300,000+
TOTAL MONTHLY (if done legally) $5,200-5,400+
Plus unlimited personal liability risk Priceless (in a bad way)

All Heart Home Care (40 hours/week, rates beginning at $37/hour):

Expense Monthly Cost
Agency rate (starting at $37/hour × 160 hours for longer shifts) $5,920
Payroll taxes $0 (included)
Worker’s comp $0 (included)
Overtime compliance $0 (included)
Sick leave $0 (included)
Insurance/bonding $0 (included)
Background checks $0 (included)
Supervision/quality control $0 (included)
Replacement caregivers $0 (included)
Legal liability $0 (agency is employer)
TOTAL MONTHLY $5,920

Key insight: When you factor in ALL legal requirements, a private caregiver at $24/hour actually costs $5,200-5,400/month — only $520-720 less than All Heart’s agency rate, which starts at $5,920/month.

And that’s BEFORE accounting for:

  • The legal risk you eliminate (priceless)
  • Professional screening and training
  • Backup caregivers when yours are sick
  • Quality oversight
  • Care coordination
  • 24/7 agency support

For a $520-720/month difference, you get:

Zero personal legal liability

Zero risk of $50,000-300,000 lawsuits

Professional caregivers with background checks

Supervision and quality assurance

Reliable backup coverage

Peace of mind

That’s not expensive — that’s a bargain.


Understanding All Heart Home Care’s Transparent Pricing

Unlike many agencies that won’t quote rates until an in-home visit, All Heart Home Care provides transparent pricing upfront.

Individual Home Care Rates

Rates begin at $37 per hour, depending on shift length.

Why shift length affects pricing:

Shorter shifts have higher hourly rates because:

  • Caregivers still incur full travel time and gas costs to your home
  • Limited working hours after commute
  • Less efficient scheduling
  • Fair compensation requires a higher per-hour rate

Longer, consistent shifts have lower hourly rates because:

  • More continuous working time per visit
  • Better efficiency for the caregiver (fewer trips, more hours)
  • Sustainable for both families and caregivers
  • Rewards families needing ongoing care

This isn’t a pricing gimmick — it’s how home care works when you account for real travel costs in San Diego and fair caregiver compensation.


Per-Visit Care (Under 4 Hours)

Many seniors want help but value their independence and privacy.

For families needing brief, focused support (medication reminders, meal prep, check-ins, appointments), All Heart offers:

Per-visit rate: $175 per visit (1 to 3.5 hours)

What this covers:

  • Caregiver travel time and gas
  • Shorter shift coordination
  • Fair compensation for brief visits
  • Respects your loved one’s independence

Once a visit exceeds 4 hours, standard hourly pricing applies — often providing better value for extended daily care.

Couples care (under 4 hours): $195 per visit
When one caregiver supports two people during a short visit.


Couples Care

When one caregiver supports two people in the same household:

An additional hourly fee applies to reflect:

  • Increased responsibility
  • More complex care coordination
  • Supporting two individuals’ needs simultaneously

Exact hourly rate confirmed during your first call.


Facility-Based Care

Care in skilled nursing facilities, hospitals, assisted living, or memory care:

Rates begin at $38 per hour (adjusted for shift length, like home care)

Why facility rates differ:

  • Overtime thresholds (8 hours in facilities vs. 9 hours in private homes)
  • Mandatory meal and rest break coverage requirements
  • Facility compliance and documentation standards
  • Coordination with facility staff and protocols

24-Hour Care

For families needing consistent around-the-clock support:

24-Hour Home Care: $960/day (no overtime fees)

  • Two caregivers working 12-hour shifts
  • Ensures quality and attentiveness throughout 24 hours
  • Significant savings compared to hourly rates with overtime
  • Private residences only (homes, condos, townhomes)

Couples 24-Hour Care: $1,080/day (no overtime fees)

  • When one caregiver supports two people during 24-hour care
  • Additional $5/hour ($45/hour total or $1,080/day)

Note: Facility-based 24-hour care rates are higher due to additional compliance requirements.


Why All Heart’s Transparent Pricing Matters

Most home care agencies won’t tell you rates until after an in-home visit. Here’s why that’s frustrating:

Forces you to schedule meetings with multiple agencies just to compare costs

Creates pressure during in-home visits (salesperson is already in your house)

Wastes your time when rates are outside your budget

Delays decisions during crises

All Heart Home Care’s approach:

One phone call is all it takes: (619) 736-4677

Speak with a live care coordinator immediately — no transfers, no waiting

Get your exact rate within minutes — no in-home visit required first

Decide with no pressure whether to move forward

If you proceed, THEN we schedule a free in-home care assessment — but you already know the cost

This transparency helps families:

  • Budget accurately before committing
  • Compare options without pressure
  • Make informed decisions quickly
  • Avoid surprises

The “Savings” Reality: What You Think vs. What You Pay

Scenario 1: 8-hour shifts, 5 days/week (40 hours/week)

What families think:

  • Private caregiver: $24/hour × 40 hours = $960/week = $3,840/month
  • All Heart Home Care: $37/hour × 40 hours = $1,480/week = $5,920/month
  • Apparent savings: $2,080/month

What you’re actually paying when hiring privately AND doing it legally:

Private caregiver legal costs:

  • Base wages: $3,840
  • Payroll taxes (13%): $499
  • Worker’s comp (prorated): $150
  • Overtime (if 10-hour days): varies
  • Sick leave accrual: $80
  • Liability insurance: $100
  • Payroll service: $75
  • Total: $4,744/month

Plus unlimited personal liability exposure for:

  • Employment lawsuits ($50,000-250,000)
  • Injury claims ($150,000-500,000)
  • IRS/EDD penalties ($10,000-50,000+)

All Heart Home Care: $5,920/month with ZERO personal liability

Actual difference: $1,176/month for complete legal protection and professional care management


Scenario 2: Per-visit care (3 hours, 5 days/week)

What families think:

  • Private caregiver: $24/hour × 3 hours × 5 days = $360/week = $1,440/month
  • All Heart Home Care: $175 per visit × 5 visits/week = $875/week = $3,500/month
  • Apparent difference: $2,060/month

What you’re actually paying when hiring privately AND doing it legally:

Private caregiver legal costs:

  • Base wages: $1,440
  • Payroll taxes (13%): $187
  • Worker’s comp (prorated): $75
  • Sick leave: $40
  • Liability insurance: $100
  • Payroll service: $50
  • Total: $1,892/month

Plus, the same unlimited liability exposure

All Heart per-visit care: $3,500/month

Actual difference: $1,608/month

But consider:

  • No backup when caregiver is sick/quits (you provide care or pay emergency rates)
  • No professional screening (risk of theft, abuse)
  • No supervision (hope they’re doing a good job)
  • No coordination with medical providers

For $1,608/month, you eliminate six-figure liability risk and get professional care with backup coverage.

One lawsuit, one injury claim, or one IRS audit wipes out years of “savings.”


The Legal Risks You Can’t Put a Price On

Risk #1: Employment Lawsuits

California is the most employee-friendly state in the nation.

Common claims against private employers:

  • Wrongful termination
  • Discrimination (age, race, disability, gender)
  • Sexual harassment
  • Retaliation
  • Wage theft
  • Failure to provide breaks

Average cost to DEFEND (even if you win): $50,000-150,000
Average settlement if you lose: $75,000-250,000

NEW (2024): California expanded worker protections under SB 616 and AB 1228 — more claims expected.


Risk #2: Theft, Abuse, and Exploitation

Without professional background checks, you’re inviting risk into your home.

What All Heart Home Care screens for (that you probably can’t access):

  • DOJ Live Scan fingerprint background check (FBI criminal database)
  • Sex offender registry
  • Elder abuse registry
  • Professional reference checks (verified, not self-reported)
  • Driving record (DMV check)
  • TB testing and health screening
  • Skills assessment

What happens when you hire privately:

  • Maybe you can check online reviews
  • Perhaps you can call one reference (probably their friend)
  • You have NO IDEA about criminal history
  • You have NO IDEA if they’ve been fired for abuse or theft

Real case (2023): A San Diego family hired a caregiver through Craigslist. Three months later, they discovered $47,000 stolen through unauthorized credit card charges and forged checks. The caregiver had a prior elder abuse conviction in a different state. The family had no recourse — homeowners’ insurance excluded employee theft — total loss: $47,000.

Financial elder abuse costs Americans $3 billion annually — and caregivers are frequent perpetrators.


Risk #3: Quality and Reliability

What happens when your private caregiver:

  • Call in sick?
  • Quits with no notice?
  • Going on vacation?
  • Gets into a car accident on the way to your home?
  • Isn’t performing well?

With a private caregiver at $24/hour: YOU figure it out (probably you provide care yourself or scramble to find backup)

With All Heart Home Care: The agency sends a replacement immediately — your loved one’s care never stops

Value of reliability:

  • No missed work because you had to provide care
  • No emergency facility placement because the caregiver quit
  • No parent left alone and unsafe
  • Priceless

Risk #4: Medical Emergencies

What happens when your loved one:

  • Falls?
  • Has stroke symptoms?
  • Stops breathing?
  • Experiences medication side effects?

Private caregiver ($24/hour): May or may not know what to do. No supervision. No accountability. You hope they call 911.

All Heart caregiver:

  • Trained in emergency procedures
  • Supervised by agency management
  • Required to follow emergency protocols
  • Documented communication with family and medical providers
  • The agency coordinates with hospitals, doctors, and family
  • 24/7 on-call support

One prevented emergency room visit ($5,000-15,000) pays for the agency rate difference for months.


What You’re ACTUALLY Paying For With All Heart Home Care

$37+ per hour (depending on shift length) isn’t just “paying someone to help.” You’re paying for an entire system of legal protection, quality assurance, and professional management.

Legal Protection and Compliance

All Heart is the legal employer — Not you

  • All payroll taxes paid
  • Worker’s compensation insurance
  • Unemployment insurance
  • Compliance with all California labor laws (overtime, breaks, sick leave)

Comprehensive bonding and insurance

  • Worker’s comp covers injuries ($100,000-500,000 coverage)
  • General liability insurance ($1M+ coverage)
  • Professional liability insurance
  • Employee dishonesty bonding (theft coverage)

No personal legal exposure

  • Can’t be sued by a caregiver for employment issues
  • Not liable for injuries
  • No wage claims against you
  • No IRS/EDD penalties

This protection alone is worth the entire cost difference between private and agency rates.


Professional Screening and Quality Assurance

Rigorous caregiver screening:

  • DOJ Live Scan fingerprint background checks
  • TB testing and health screening
  • Professional reference verification
  • Skills assessment and testing
  • Personality fit evaluation
  • Elder abuse registry check

Ongoing training and supervision:

  • Initial caregiver training (safety, dementia care, emergency procedures)
  • Continuing education requirements
  • Supervisory visits to the home
  • Performance monitoring
  • Care plan review and updates

Accountability:

  • If the caregiver isn’t meeting needs, the agency replaces them immediately at no charge
  • Can’t ghost or quit without notice
  • Professional standards enforced
  • Written documentation of all care provided

You can’t get this level of oversight with a $24/hour private hire.


Reliability and Continuity

Backup caregivers are always available

  • Sick days covered (no cost to you)
  • Vacations covered (no cost to you)
  • Emergencies covered
  • Schedule changes accommodated
  • No gaps in care EVER

24/7 agency support

  • After-hours emergency line
  • Care coordination with doctors and hospitals
  • Family communication and updates

Consistent care even with caregiver changes

  • Detailed care plans documented
  • Smooth transitions between caregivers
  • No learning curve with new caregiver

One week where your private caregiver quits without notice costs you more in stress, lost work, and emergency backup than months of the agency rate difference.


Comprehensive Services

Care coordination:

  • Communication with doctors, therapists, and family
  • Medication management oversight
  • Medical appointment coordination and accompaniment
  • Care plan updates as needs change
  • Hospital discharge planning

Specialized training:

  • Dementia and Alzheimer’s care
  • Parkinson’s disease care
  • Post-stroke rehabilitation support
  • Diabetes management
  • Fall prevention techniques
  • End-of-life care

Full spectrum of services:

  • Personal care (bathing, dressing, toileting)
  • Meal preparation (brain-healthy, therapeutic diets)
  • Light housekeeping
  • Medication reminders
  • Transportation
  • Companionship and social engagement
  • Cognitive stimulation activities

Private caregivers at $24/hour typically lack specialized training in complex medical conditions.


Tax Benefits and Simplified Administration

Year-end tax documentation

  • Detailed invoices for tax filing
  • Medical expense deductions (if qualified)
  • Long-term care insurance reimbursement documentation
  • No Schedule H filing required (you’re not the employer)

No payroll burden

  • No W-2s to file
  • No quarterly estimated tax payments
  • No year-end reconciliation
  • No Forms 940, 941, DE-9, DE-9C

Payroll processing services charge $50-150/month. With All Heart, it’s included.


How to Get Your Exact Rate (No Pressure, No Waiting)

All Heart Home Care makes pricing transparent and straightforward:

Step 1: Call (619) 736-4677

  • Speak with a live care coordinator immediately
  • No transfers, no voicemail, no waiting for callbacks
  • Available during business hours

Step 2: Share Your Care Needs

  • Schedule you’re considering (hours per day, days per week)
  • Type of care needed (personal care, companionship, specialized needs)
  • Facility or private home
  • Single person or couple

Step 3: Receive Your Exact Rate Within Minutes

  • Clear explanation of pricing structure
  • Your specific hourly or per-visit rate
  • No hidden fees
  • All costs explained upfront

Step 4: Decide With No Pressure

  • Take time to consider
  • Compare with other options
  • No sales pitch, no pressure tactics

Step 5: If You Proceed, THEN Schedule Free In-Home Assessment

  • But you already know the cost
  • Assessment confirms care plan and preferences
  • Meet potential caregivers
  • Finalize schedule

Unlike other agencies, you don’t need an in-home visit to get pricing.


The “Under the Table” Trap

Many families think, “We’ll just pay $24-30/hour cash and not tell anyone. What could go wrong?”

Everything.

How You Get Caught:

1. Caregiver files for unemployment after termination

  • EDD investigates employment history
  • Discovers unreported employment
  • You owe back taxes + 100% penalties

2. Caregiver gets injured

  • Files worker’s comp claim
  • No insurance = $150,000-300,000 personal liability
  • Or files a personal injury lawsuit against you

3. Caregiver reports you to EDD or Labor Commissioner

  • Wage claim for unpaid overtime/breaks
  • Investigation reveals tax violations
  • Back taxes + penalties compound

4. IRS/EDD random audit

  • Bank records show large, regular cash withdrawals
  • Or caregiver reports income (implicating you as the employer)
  • Back taxes + 100% penalties + interest

5. Medicaid application

  • If the parent later applies for Medicaid, they must disclose all assets and transfers
  • Large regular cash withdrawals raise red flags
  • Application denied or investigated for fraud

6. Caregiver files tax return claiming earned income

  • IRS matches income to the employer (you)
  • Discovers you never reported employment
  • $10,000-50,000 in penalties are typical

Real San Diego case (2024): A family paid a private caregiver $28/hour cash for 3 years (total $175,000). The caregiver filed for unemployment after termination. EDD investigated and discovered unreported employment. The family owed:

  • $22,750 in back payroll taxes
  • $22,750 in penalties (100%)
  • $6,800 in interest
  • Total bill: $52,300

Plus, they still had to defend the unemployment claim.

“But nobody will find out!” — Until they do. And then it’s financially catastrophic.


NEW Legal Updates (2024-2025)

California SB 616 (2024) — Expanded Sick Leave

What changed:

  • Minimum sick leave increased from 24 hours (3 days) to 40 hours (5 days) per year
  • Applies to ALL employees, including domestic workers
  • Effective January 1, 2024

Impact on private employers: You must provide and PAY for 40 hours of sick leave annually ($960 at $24/hour)


California AB 1228 (2024) — Wage Enforcement

What changed:

  • Expanded enforcement of wage theft laws
  • Increased penalties for non-compliance
  • $20 million additional funding for Labor Commissioner investigations

Impact: 40% increase in enforcement actions expected — higher chance of getting caught


IRS Increased Enforcement (2024)

Inflation Reduction Act funding increased the IRS staff by 87,000 agents.

New focus areas:

  • Domestic employer compliance (household employees)
  • Cash economy businesses
  • Unreported income

Expect 50% more audits of families with domestic employees over the next 3 years.


Federal “Household Employer” Reporting Requirements

Schedule H (IRS Form 1040):

  • Required if you pay any household employee $2,700+ in 2024 (adjusted annually)
  • OR if you withhold federal income tax
  • Must report on your personal tax return

Penalties for not filing: $280-580 per form + back taxes + interest


When Hiring a Private Caregiver MIGHT Make Sense (It’s Rare)

The only scenario where private hiring is appropriate:

You’re using IHSS (In-Home Supportive Services) — California’s Medicaid-funded program

  • State acts as “employer of record” for tax purposes
  • State handles payroll taxes and workers’ comp
  • You supervise day-to-day, but aren’t the legal employer
  • Limited to low-income seniors who qualify for Medicaid
  • Rate is set by state (typically $16-18/hour in San Diego County)

Otherwise, All Heart Home Care (rates beginning at $37/hour) is safer, often cheaper when done legally, and dramatically reduces risk.


The Bottom Line

Hiring a private caregiver at $24-30/hour seems cheaper than All Heart’s rates beginning at $37/hour — until you factor in:

Financial costs:

  • Payroll taxes (13%) = +$3.12-3.90/hour
  • Worker’s compensation insurance = +$1-2/hour
  • Overtime pay (California law) = varies
  • Paid sick leave (40 hours/year) = +$0.50/hour
  • Employer liability insurance = +$0.60/hour
  • Payroll processing = +$0.50/hour
  • True private caregiver cost when legal: $30-39/hour

Legal risks:

  • Employment lawsuits ($50,000-300,000+)
  • IRS/EDD penalties (100%+ of unpaid taxes = $10,000-50,000+)
  • Personal injury liability (unlimited — one fall can be $150,000-500,000)
  • Wage claims ($20,000-100,000+)
  • No worker’s comp = you pay all injury costs personally

Practical problems:

  • No backup when caregiver is sick/quits
  • No quality oversight
  • No professional training
  • No reliable background checks

Total real cost of private caregiver done legally: $30-39/hour (before accounting for liability risk)

All Heart Home Care: Rates beginning at $37/hour with ZERO personal liability and comprehensive professional services

Actual cost difference: $0-7/hour when comparing legally compliant costs — but you eliminate six-figure liability risk


We Can Help

At All Heart Home Care, we’re a fully licensed, bonded, and insured California home care agency (License #374700881) serving San Diego County for 11 years.

Our transparent pricing: Rates begin at $37/hour (depending on shift length)

  • Per-visit care: $175 per visit (under 4 hours)
  • Hourly care: Starting at $37/hour (longer shifts = lower hourly rates)
  • 24-hour care: $960/day (two 12-hour shifts, no overtime)
  • Facility-based care: Starting at $38/hour

When you hire through us:

WE are the legal employer — You have zero employment liability

All caregivers professionally screened:

  • DOJ Live Scan fingerprint background checks
  • TB testing and health screening
  • Professional reference verification
  • Skills assessment and personality evaluation
  • Elder abuse registry check

Comprehensive insurance:

  • Workers’ compensation ($100,000-500,000 coverage)
  • General liability ($1M+ coverage)
  • Professional liability insurance
  • Employee dishonesty bonding (theft protection)

Quality assurance:

  • Supervisory oversight
  • Regular care plan reviews
  • 24/7 on-call support
  • Immediate replacement if the caregiver is not meeting needs

Tax documentation:

  • Year-end statements for potential medical expense deductions
  • Invoicing for long-term care insurance reimbursement
  • No Schedule H filing required

Transparent, upfront pricing:

  • Get your exact rate with one phone call
  • No hidden fees
  • No in-home visit required to learn costs
  • All rates are explained clearly

Call us at (619) 736-4677 right now to get your exact rate within minutes.

No transfers. No waiting. No pressure.

Just clear answers about costs, services, and options — so you can make an informed decision for your family.

Because protecting your family’s legal and financial security is just as important as providing quality care.

And when you compare what you’re actually paying legally for a private caregiver ($30-39/hour with unlimited risk) versus our transparent agency rates (beginning at $37/hour with zero risk and professional management), the choice is clear.


Resources


Quick Cost Reality Check

What You’re Comparing Private Caregiver (Done Legally) All Heart Home Care
Hourly rate $24-30/hour base Starting at $37/hour
+ Payroll taxes (13%) +$3.12-3.90/hour Included
+ Worker’s comp +$1-2/hour Included
+ Overtime compliance Varies Included
+ Sick leave +$0.50/hour Included
+ Liability insurance +$0.60/hour Included
+ Payroll service +$0.50/hour Included
+ Background checks Minimal (you can’t access the FBI database) DOJ Live Scan included
+ Quality oversight None Included
+ Backup coverage None (you figure it out) Included
+ Legal protection YOU are liable ZERO personal liability
TOTAL REAL COST $30-39/hour + unlimited risk $37+/hour, zero risk

Conclusion: All Heart’s transparent rates are competitive with legally compliant private hiring and eliminate six-figure liability risk while providing professional care management.

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About the author

Eric Barth, co-founder and CEO of All Heart Home Care San Diego

Eric Barth

CEO, All Heart Home Care

Eric Barth is the founder and CEO of All Heart Home Care™, an award-winning San Diego agency dedicated to providing compassionate, personalized in-home care for seniors. As the writer behind the All Heart Home Care blog, Eric shares insights and stories drawn from years of hands-on experience leading one of San Diego’s most trusted home care teams.

Additional FAQ's on Digital Home Care System

Yes. HITRUST CSF Certified security—same gold standard hospitals use. More secure than paper.

Extremely rare (99.9% uptime), but caregivers can work in offline mode if connectivity is temporarily lost. Care continues without interruption. Documentation syncs automatically when connection returns.

Caregivers document throughout their shift in real-time. Notes are typically finalized and visible in Family Room within minutes of the caregiver clocking out.

We can set up Family Room accounts for as many family members as you want—local siblings, children in other states, anyone you authorize. Everyone sees the same information. No limit on number of accounts.

Yes. Family Room includes secure document storage. Upload medical records, insurance cards, POLST forms, medication lists, doctor’s instructions, photos—anything important. All authorized family members can access these documents. No more searching for forms.

We update the digital care plan immediately, and all caregivers receive instant notification of changes. This is one of the biggest advantages over paper—updates reach everyone simultaneously, not gradually over days or weeks.

Absolutely. Family Room is a tool for families who want it, not a replacement for human connection. We’re always reachable by phone at (619) 736-4677. Many families use both—portal for quick updates, phone calls for detailed conversations.

We train every caregiver on the WellSky mobile app before their first shift. The app is intuitive—designed specifically for caregivers, not engineers. If someone can text and use GPS navigation, they can use our caregiver app. And we provide ongoing support.

Yes. The Family Room care calendar shows upcoming shifts with caregiver names and times. You’ll know exactly who’s coming and when. No more surprise caregiver switches.

Use the two-way messaging feature in Family Room. Send your message, and the caregiver receives an instant notification on their mobile app. They’ll see it and can respond or confirm receipt immediately.

Yes. All notes are searchable. Want to see every mention of “appetite” from the past month? Type it in the search bar and find all relevant notes instantly. No more flipping through pages of handwritten entries.

You can access the complete care history from the day Family Room access began. Review notes from last week, last month, or since care started. Historical data helps identify patterns over time.

Family members cannot delete caregiver documentation—that’s protected and maintained by All Heart for record-keeping purposes. You can delete your own uploaded documents, but we can often recover those if needed within a certain timeframe.

With your authorization, we can provide limited Family Room access to healthcare providers. This allows better coordination between home care and medical teams. You control exactly who has access and what they can see.

Family Room works both ways. You can access it through any web browser (Chrome, Safari, Firefox, Edge) on your computer, or download the mobile app for easier access on your phone or tablet. Your choice.

All authorized Family Room users see the same care information—we can’t create different access levels for different family members. However, you (as the primary contact) control who gets Family Room access in the first place. If family dynamics are challenging, you decide who receives login credentials.

The messaging system shows when messages are delivered and read. You’ll see confirmation that the caregiver received and opened your message. For critical information, you can also call our office to ensure the message was received.

Yes. You can print individual shift notes, date ranges, or specific types of documentation (like Change of Condition reports) directly from Family Room. Useful for doctor appointments or insurance purposes.

If your loved one transitions to hospice, hospital, or another care setting, we can maintain your Family Room access for a transition period so you have complete records. After care ends, we provide a final data export if requested, then access is closed according to your wishes and legal requirements.

Yes. Family Room is accessible from anywhere with internet connection. If you’re traveling abroad, you can still check on your loved one’s care. The system works globally.

Family Room doesn’t support selective information sharing—all authorized users see the same care documentation. For private family communications, you’d need to use personal email, phone, or text outside the Family Room system.

Change of Condition reports automatically alert you when caregivers document significant health changes. For custom alerts (like specific behaviors or situations), talk to our office—we may be able to add special flags to your loved one’s care plan that trigger notifications.

We typically set up Family Room access during your initial care planning meeting, before the first caregiver shift. You’ll have login credentials and a brief tutorial on how to use the portal. Most families are viewing their first shift notes within 24 hours of care beginning.

Complete Security & Privacy Information

HITRUST CSF Certification - What This Means

HITRUST CSF (Common Security Framework) is the most rigorous security certification in healthcare. It's harder to achieve than HIPAA compliance alone. This certification requires:

Why it matters: If it’s secure enough for hospital patient records, it’s secure enough for your loved one’s care information.

Bank-Level Encryption Explained

Data in Storage (At Rest):

Data in Transmission (In Transit):

What this means: Even if someone intercepted the data (extremely unlikely), they would only see scrambled, unreadable information.

Strict Access Controls

Who Can See What

Family Member Access:

Caregiver Access:

Staff Access:

Audit Trail:

HIPAA Compliance - Federal Protection

The Health Insurance Portability and Accountability Act (HIPAA) establishes federal standards for protecting health information. Our compliance includes:

Privacy Rule Compliance:

Security Rule Compliance:

Breach Notification:

Business Associate Agreements:

Continuous Backup & Disaster Recovery

Automated Backups:

Redundancy:

Disaster Recovery Plan:

What this guarantees: Your loved one’s care information is never truly lost. Even if an entire data center were destroyed, complete backups exist elsewhere.

99.9% Uptime Guarantee

What “99.9% uptime” means:

Monitoring:

If the system goes down:

Multi-Factor Authentication (Optional)

For families who want extra security, we can enable multi-factor authentication (MFA):

Mobile Device Security

Caregiver Phones:

Your Devices:

Security Incident Response

In the extremely unlikely event of a security concern:

Digital vs. Paper Security Comparison

Security Concern
Paper Binders
WellSky_Color

Who can read it?

Anyone who enters the home

Only authorized users

Can it be lost?

✔︎ — permanently

— backed up continuously

Can it be damaged?

✔︎ — spills, fires, floods

— stored digitally

Is access tracked?

✔︎ Access logged & audited

Encryption protection?

✔︎ — bank-level encryption

Updates reach everyone?

— printing/distribution delays

✔︎ — instant notification

Survives disasters?

✔︎ — redundant backups

HIPAA compliant?

— difficult to prove

✔︎ — certified & audited

Can be accidentally discarded?

✔︎

— requires a password

Verdict: Digital is significantly more secure than paper in every measurable way.

Common Security Questions

"What if I forget my password?"

Secure password reset process via email or phone verification. We verify your identity before resetting access.

"Can hackers access the system?"

Multiple layers of security make unauthorized access extremely difficult. Regular penetration testing simulates attacks to identify and fix vulnerabilities before hackers can exploit them.

"What if my phone is stolen?"

Change your password immediately from any other device. The thief would still need your password to access Family Room.

"Can All Heart staff see my credit card information?"

No. Payment processing is handled by a separate, PCI-compliant payment processor. We never see or store your full credit card number.

"What happens to the data if I stop using All Heart?"

Your data is retained according to legal requirements (typically 7 years for healthcare records), then securely deleted. You can request a copy of your data at any time.

This isn’t just secure—it’s among the most secure systems available in healthcare.

Your information is safer in our digital system than it ever was in a paper binder sitting on a kitchen counter.

Complete Care Plan Contents:

Care Goals & Priorities

Emergency Contact Information

Medical Conditions & Health History

Mental Health & Cognitive Status

Medications & Supplements

Mobility & Transfers

Personal Care Routines

Meal Preparation & Dietary Needs

Daily Routines & Schedules

Activities & Engagement

Home Environment Details

Transportation & Driving

Additional Important Information

This comprehensive information ensures every caregiver provides consistent, personalized care from day one.

Tracking health changes that matter.

The Change of Condition form documents significant shifts in your loved one’s health—new symptoms, changes in mobility, behavioral differences, or improvements in their condition. This isn’t about minor day-to-day variations; it’s about meaningful changes that physicians, families, and caregivers need to know about.

Why have a separate form for this?

Instead of searching through weeks of caregiver narratives to find when symptoms started or conditions changed, this form puts all significant health changes in one easy-to-reference place. When doctors ask “when did the difficulty walking begin?” or family members want to understand the progression of a condition, you’ll have clear, dated documentation right at your fingertips.

What gets documented:

Each entry includes:

Why this form matters:

Early detection changes outcomes. When caregivers notice something different—increased confusion, difficulty walking, loss of appetite, or even positive improvements like better mobility—documenting it immediately allows for faster responses.

Your family stays informed about meaningful health changes. Physicians receive accurate updates during appointments instead of relying on memory. Incoming caregivers know exactly what’s changed and what new precautions or assistance your loved one needs.

One form. Complete health timeline. Better care.

Whether tracking a temporary change after a fall or documenting the progression of a chronic condition, the Change of Condition form creates a clear health timeline. This helps everyone—doctors, family members, and our San Diego caregiver team—understand how your loved one’s needs are evolving and respond appropriately.

Proactive monitoring isn’t just good practice. It’s essential senior care.

How the Caregiver Narrative works.

Each caregiver documents their shift using a simple timeline format that captures the essential details of your loved one’s day. This structured approach ensures consistency across all caregivers and makes information easy to find.

What we document in every narrative:

Narrative Format:

Each entry follows this structure:

Why this format works:

This timeline approach provides clear, chronological documentation that’s easy for incoming caregivers to read and understand. Instead of wondering what happened during the previous shift, they can see exactly what your loved one ate, how they felt, what activities they enjoyed, and any health changes observed.

One record. Every shift. Complete continuity.

Whether care is short-term, long-term, or evolving, the Caregiver Narrative ensures nothing gets missed and nothing gets repeated. Your family can review the journal at any time during visits, or we can share photos of recent narratives with long-distance family members who want to stay connected and informed.

Complete transparency and peace of mind, right when you need it.

Your loved one's complete care roadmap, now available digitally.

The All Heart Customized Care Plan is completed during your initial assessment and tailored to your loved one’s specific needs, preferences, mobility level, and safety requirements.

Now fully digital and accessible on every caregiver’s phone.

We’ve gone paperless. Your care plan is accessible through our digital platform—caregivers reference it anytime, anywhere. Updates happen in real-time, so when something changes, every caregiver sees it immediately.

What's included:

Care goals, emergency contacts, medical conditions, mental health & cognitive status, medications & supplements, mobility & transfers, personal care routines, meal prep & dietary needs, daily routines, activities & engagement, and home environment details.

One plan. Every caregiver. Consistent care.

This digital approach ensures every San Diego caregiver has the same accurate, up-to-date information from day one—promoting safety, continuity, and person-centered care.

See how we organize care information. This form becomes your loved one’s digital care roadmap.